Shipping & Returns

**Shipping Policy:**

At Horti Lights, we strive to provide you with the fastest and most reliable shipping service. All items typically ship the same or next business day. In the rare event of a delay, your order will be shipped within two business days at the latest.

**Return Policy:**
We want you to be fully satisfied with your purchase. Horti Lights offers a 5-year warranty on all our products, ensuring long-lasting performance and peace of mind.

**Free Returns:**
- You can return any item for free within 45 days of purchase, provided it has not been tampered with or personally damaged.
- To initiate a return, please contact our customer service team for a return label. PH: 630-333-1000 Email: info@hortilights.com

- Once authorized, pack the item in original box and use the label provided by Horti lights and include a copy of your receipt or order confirmation.
- Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.

**Contact Information:**
For any questions or concerns about our shipping and return policy, please contact our customer service team at PH: 630-333-1000 Email: info@hortilights.com

Thank you for choosing Horti Lights. We value your business and are committed to providing you with the best service and products.